When a young person is referred to us, our placement team works closely with their social worker, local authority and our therapeutic staff to ensure they are matched with the most suitable home. We consider the young person’s individual needs, background and preferences to find the best possible fit. Before a young person moves in, they will have the opportunity to meet their home manager and support team, helping to facilitate a smooth transition. This process ensures that the young person feels comfortable and confident before their move, setting the foundation for a successful stay. 

We recognise that the experiences young people face in their early lives significantly shape their behaviours and resilience. That’s why our homes and therapeutic approach are designed to provide stability, tailored care and continuous support. Our staff are trained to understand the impact of adverse childhood experiences on emotional and social development. We work to ensure that each individual receives the care they need to address their specific challenges, while also offering the tools and strategies they need to develop independent living skills and resilience for future challenges.

Our supported living services are specifically designed for young people who aspire to live independently but require support to do so. These services offer tailored packages of support that help young people manage daily tasks, enhance their life skills and gain the confidence they need to take on more responsibility. These placements are ideal for young people who are transitioning from residential care or foster placements and wish to take the next steps toward independence.

We collaborate closely with local authorities, care professionals and housing providers to create personalised support packages based on each young person’s individual needs. This ensures that every young person receives the right level of support and guidance as they move forward in their journey.

When a young person joins one of our homes, they are welcomed by a dedicated keyworker and co-keyworker who will guide them through the induction process. During this period, they will be introduced to the facilities, including fire exits, assembly points and kitchen amenities. They will also meet their new housemates and be shown to their room, where they will have their own designated space in the kitchen for personal items. To ease the transition, each young person will receive a welcome pack containing a brochure and personal care items.

Together with their key worker, the young person will review the house rules, complete a risk assessment and begin to settle into their new home. Throughout their stay, young people are encouraged to follow the house guidelines and raise any concerns through our straightforward complaints procedure. Whether it’s about accommodation, services or experiences of harassment, we are here to support and resolve any issues. We aim to foster independence by guiding young people to resolve conflicts, providing extra support where necessary, and helping them build the confidence to face challenges.

Our Extended Family: International Trips

At Orchard Therapeutic Care, we view our young people as part of our extended family. Every year, we organise an exciting international trip to show our appreciation and trust. These trips serve multiple purposes:

• Enjoy and Achieve: They offer the chance to enjoy an adventure with friends, gain independence and build trust.
• Contribute Positively: We engage in cultural activities that foster positive citizenship and an appreciation of local traditions.
• Economic Understanding: Young people have the opportunity to learn about local currencies, exchange rates and the cultural value of money.

These trips provide not just the enjoyment of travel but also the opportunity to learn and grow in a safe, supportive environment.

Our Homes: A Safe and Comfortable Environment

Our homes are designed to feel like a haven for young people. They are safe, cosy and comfortable, offering a welcoming atmosphere where young people can feel at ease. Each young person has a private single-occupancy bedroom, providing them with the personal space they need for reflection and rest.

Our homes are equipped with:

• Spacious living areas for relaxation
• Communal dining rooms for shared meals and socialising
• A range of sports and hobby equipment to encourage an active lifestyle
• Free Wi-Fi, CCTV for safety and communal areas with TV
• Modern utilities, including washing machines and fully equipped kitchens
• Essentials such as alarm clocks, bedsheets and towels, and fully furnished rooms
• Personal items such as irons, ironing boards, laundry baskets and bedside tables with lamps

Kitchen and Communal Spaces

We want young people to feel at home in our spaces, and our kitchens and communal areas are equipped to support their independence:

• Fridges
• Multifunctional ovens
• Microwaves
• Air fryers
• Kettles and dishwashers
• A complete set of kitchen utensils, including cutlery, dishes and pots
• Personalised kitchen cupboards for each individual’s use

To ensure a smooth transition into our homes, our home and therapeutic teams work closely with each young person’s social worker. Together, we determine the best time for the transition, ensuring that each placement is a suitable match for the young person’s needs. Our collaborative approach helps create a seamless progression towards greater independence, social integration and emotional well-being. With the right support and a nurturing environment, young people can thrive and move forward with confidence and resilience.